1. Introduction Swoon Group Pty Ltd ("the Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.swoongroup.com.au ("Website").

2. Information We Collect We may collect the following types of information:

• Personal Information: Name, email address, phone number, postal address, and other details provided when you make inquiries, book services, or subscribe to our updates.

• Usage Data: Information about your interactions with our Website, including IP address, browser type, operating system, referring URLs, and pages visited.

• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance user experience and improve our Website.

3. How We Use Your Information We use collected information for the following purposes:

• To provide and manage our services.

• To process bookings, inquiries, and payments.

• To improve our Website, services, and customer experience.

• To communicate with you about promotions, updates, and other relevant information.

• To comply with legal obligations and protect against fraudulent or illegal activities.

4. Sharing Your Information We do not sell or rent your personal information. However, we may share your information with:

• Service Providers: Third-party vendors who assist in delivering our services (e.g., payment processors, IT support).

• Legal Compliance: Authorities when required by law, court order, or to protect our rights.

• Business Transfers: In the event of a merger, sale, or acquisition of our business.

5. Data Security We take reasonable steps to safeguard your personal information from unauthorised access, alteration, disclosure, or destruction. However, no online transmission is entirely secure, and we cannot guarantee absolute security.

6. Your Rights and Choices You have the right to:

• Access, update, or request the deletion of your personal information.

• Opt out of marketing communications by following the unsubscribe instructions in our emails.

• Disable cookies through your browser settings.

7. Third-Party Links Our Website may contain links to third-party websites. We are not responsible for the privacy practices of these websites, and we encourage you to review their policies before providing any information.

8. Changes to This Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

9. Contact Us If you have any questions about this Privacy Policy or your personal information, please contact us.